Remove moisture by allowing Square Reader to dry out with the dip slot facing down. If your Square Reader gets wet, immediately power off the device, holding down the power button for at least fifteen seconds.

Taking dip payments with wet credit cards can also cause water damage.

Do not let go of the power button until after the red lights have stopped flashing.Īvoid using Square Reader in wet environments, and avoid getting water or liquid in the dip slot. The lights on your reader will flash orange, then red, and then they will stop flashing. Hold down the power button for approximately 20 seconds. You can also first try briefly putting your device into Airplane mode. Restart your phone, tablet, or other electronic device. Press the button on your Square Reader once to see the battery level. Additional Troubleshootingīring Square Reader within 10 feet of your device If the steps above do not work, quit and relaunch the Square app on your device or try to Update the Square app. Wait a few seconds for Square Reader to connect.ġ-4 green lights will flash depending on your Square Reader battery level.

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